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Few, if any companies today, can single-handedly satisfy an enterprise's demand for rapid, customized, high-quality wireless data solutions. At Rogers, we recognize that addressing corporate Canada's critical business challenges and delivering sustained value requires extensive and diverse technical skills. That is why partnerships and strategic alliances play an important role in our organization. Our belief in collaborative approaches is also the reason behind the Rogers Mobile Data Alliance Program. We want to work with the best in the business and provide customers with superior wireless data solutions.
Program Overview
Rogers is inviting a select group of companies to join the Mobile Data Alliance and to work together to provide high-performance wireless data solutions to corporate and general business customers. This group of companies will be certified under the Rogers Mobile Data Alliance banner according to their technical capabilities and stature in Canada's information technology industry.
Objectives:
- Build an alliance of leading technology companies committed to providing and delivering wireless data solutions that create value for our customers
- Build a set of processes that will enable the Alliance members to effectively engage with Rogers and close business with mutual customers
- Provide a standard delivery and activation process that integrates with our existing infrastructure and provides Alliance members with easy access to wireless data devices and their activation
- Provide sales, marketing and technical support that is aligned with the Alliance member's level of commitment to Rogers Wireless
- Ensure clear access to the appropriate support processes at Rogers to quickly resolve any problems facing Alliance members and our mutual customers
- Establish a referral model to be used by Rogers and Alliance members to build solutions that meet customers' wireless data needs
Alliance Categories:
Rogers extends membership to companies in the following three categories:
- Solution Provider
- Device Manufacturer
- Application Provider
Solution Provider
A Solution Provider offers the devices, applications, system integration and ongoing support required to deliver a complete wireless solution to its Rogers customers and maintain these solutions over time.
Benefits to Solution Providers
- Joint business development activities
- Accreditation by Rogers as an approved Solution Provider
- Compensation, based on the level of membership, for activating customers on the Rogers network
- Joint marketing activities, based on the level of membership
- Demonstration wireless data airtime plans appropriate to your level of commitment to the Alliance
- Access to Entreprise Service Centre for data technical support
- A future-safe global wireless platform on which to deploy your wireless solutions
- Access to a knowledge base of wireless data solutions that can be deployed to the benefit of our mutual customers
- Access to the Rogers sales channels for joint sales activities
- Extensive wireless data-specific training programs for your sales and technical staff
- Sales referrals
Device Manufacturer
This grouping is reserved for Alliance members who manufacture or re-brand wireless devices that have been approved to operate on the Rogers Wireless network but who do not provide any other part of the wireless data solution.
Benefits to Device Manufacturers:
- Access to the appropriate sales channels at Rogers
- Access to the Rogers device approval process (only approved devices may be activated on the Rogers Wireless network)
- Varying levels of end-user technical support from the Rogers Wireless Data help desk
- Marketing and business development opportunities with Rogers and the other Mobile Data Alliance members
Application Provider
This designation covers organizations that provide the applications enabling wireless communication and data transfer between the device and the host applications but who do not provide system integration and management of these applications over time.
Benefits to Application Providers:
- Access to the appropriate sales channels at Rogers
- Access to the Rogers application approval process
- Varying levels of end-user technical support from the Rogers help desk
- Marketing and business development opportunities with the sales teams at Rogers and those of other Alliance members
Membership Process
Solution Provider
Complete the attached Mobile Data Alliance application form.
Once your application has been approved, Rogers Enterprise Solutions will send you a Non Disclosure Agreement (NDA).
On completion of the NDA you will be sent the Mobile Data Alliance Bronze Rogers Branding Agreement.
Upon completion of this agreement is one more form to complete:
Mobile Data Alliance Profile Form - informs Rogers about your organization and is the basis of our work together. This document is very important because it is used as a reference by Rogers when our customers are looking for Alliance members to provide them with solutions.
You are now a member of the Rogers Mobile Data Alliance:
- You will receive a welcome kit detailing all you need to know to work with Rogers.
- As you progress and are winning increasing amounts of business with Rogers the option to join at a Silver level can be discussed - see quotas and benefits detailed in this guide outlined on page 8.
- Gold and Silver members will receive a highly confidential agent code that is the basis of their commission payments.
Device Manufacturer
Complete the attached Mobile Data Alliance application form.
Once your application has been approved, Rogers Enterprise Solutions will send you a Non Disclosure Agreement (NDA).
On completion of the NDA you will be sent the Mobile Data Alliance Bronze Rogers Branding Agreement.
Upon completion of this agreement there is just one more form to complete:
Technical Support Profile form - sets your organization up with access to level II technical support.
You are now a member of the Rogers Mobile Data Alliance:
- Submit your devices for approval as required. All devices must already be PTCRB approved before submission to Rogers for approval
Application Provider
Complete the attached Mobile Data Alliance application form.
Once your application has been approved, Rogers Enterprise Solutions will send you a Non Disclosure Agreement (NDA).
On completion of the NDA you will be sent the Mobile Data Alliance Bronze Rogers Branding Agreement.
Upon completion of this agreement there is just one more form to complete:
Mobile Data Alliance Profile form - sets your organization up with access to level II technical support.
You are now a member of the Rogers Mobile Data Alliance.
