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AUDIO CONFERENCING

Call Types

On-Demand Audio Conferencing

  • Ideal for frequent users or regularly scheduled meetings as the bridge is open 24x7. No reservations are required, and operator assistance is available by simply dialing *0

Automated Audio Conferencing

  • Ideal for ad hoc users, this type of call requires advanced reservations, and provides operator assistance during the call by simply dialing *0

Operator Handled Audio Conferencing

  • Ideal for larger calls that require a professional touch, this type of call provides a dedicated operator who greets and checks participant details before they enter the call, provides audio quality monitoring and remains on stand-by throughout the call

Premier Audio Conferencing

  • Ideal for major corporate announcements, product launches and seminars, this type of call provides a dedicated operator to maintain control of the call and facilitate questions and answers, and an event coordinator to assist with pre-planning and post-call follow up

Features

PIN Codes

Identify each participant on the conference call by his or her employee code to ensure a secure conference call.

Call Replay (Digital Recording)

The call is recorded and stored digitally in a secure location where it is made available at a later date. Using a secure passcode, users can access the confidential call recording at any time. Users can hear the conference call in its entirety or take advantage of prompts to skip specific segments.

Conference Recording

The conference can be archived on CD, audiocassette or in a .wav file for future reference and/or training purposes.

Attendance List

An attendance list can be provided to the moderator within an hour of an attended conference call completion via e-mail or fax. A hard copy of the list is also available by mail.

Roll Call

Participants' names are read out during the call to announce who is in attendance.

Other Great Features

  • Music on hold
  • Q&A period with moderator and participants
  • Sub-conferencing
  • Dedicated Communication Line
  • Polling/Voting
  • Transcription
  • Bilingual Service

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