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Today the transportation industry faces rising fuel prices and insurance rates, driver shortages, costly satellite coverage for fleet management, security issues and more. Whether your company moves people, provides short or long haul trucking, offers courier, taxicab or limos services, Rogers can help. Rogers provides the solutions to help you move goods and people faster, more reliably and in a more cost-effective and customer-satisfying manner.
Our solutions for the transportation industry include:
- Tracking
- Dispatch
- Wireless Point-of-Sale
- Order Automation
- Security
- Improved User Experience
Fleet tracking solutions include GPS location tracking, fuel and mileage monitoring, remote maintenance checks, theft recovery applications and telemetric-based engine controls. Wirelessly monitor and manage a fleet of vehicles for optimum performance at a fraction of the cost of satellite solutions.
A wireless dispatch process shortens lead times by turning paper or voice-based dispatches into text-based dispatches. The results are better and more accurate communication and enhanced service levels.
A wireless credit and debit card payment system instantly improves your cash flow and protects you against bad debt. Plus this secure payment option improves customer satisfaction by offering your customers convenient payment methods.
Wireless order automation provides countless application options to shorten your sales cycle and speed up your order taking processes from the field including real-time order placement, inventory checks, work order distribution, quotations and invoicing.
Ensuring the security of passengers, employees and assets is a critical focus for transportation companies. In the case of a security breach, officials need to be able to identify the problem, assess the severity and quickly respond in order to diffuse or contain the impact. Rogers IP based CC TV provides real-time access to video transmissions, monitoring, recording and management.
Digital media and enhanced voice solutions from Rogers improve your customer's overall experience and increase their satisfaction by providing them with real-time access to information such as schedule times, delays and updates.
Benefits
Cost Savings
- Increase fuel efficiency by monitoring vehicle performance and optimizing routes with automated route scheduling
- Leverage GSM/GPRS/EDGE/HSDPA instead of satellite coverage to decrease the costs associated with your fleet management solutions
- Protect vehicles from theft or misuse by wirelessly monitoring vehicles and transmitting location, route and stats to headquarters
Increased Revenues
- Add additional loads to your drivers' routes significantly impacts revenues
- Receive payments instantly for goods delivered or services rendered
- Reduce order processing times and empower sales reps to complete more calls in one day through wireless order placement
Productivity Gains
- Manage driver breaks and unplanned stops to ensure faster deliveries
- Eliminate task duplication and reduce errors by increasing the accuracy of information provided by dispatchers and sales personnel
- Enable faster incident response, investigation and resolution leading to ongoing confidence in the transit system
- Enable faster decision making and collaboration by leveraging critical fleet data to deliver superior customer service
Customer and Employee Satisfaction
- Provide customers with the convenience of real-time delivery details and shipment pick-up status
- Reward drivers for top performance by tracking their mileage, activities and successes in real-time
- Strengthen customer loyalty and create a competitive differentiator with increased payment flexibility and access to real-time information
- Improve customer satisfaction and loyalty
Our Customers Say
"We need to manage the best we can and have a good understanding of what is happening on the road. We recognize the value in managing proactively. Adopting new wireless applications [beyond the fleet tracking solution they already have in place leveraging Rogers Wireless GSM/GPRS network] would make sense for us."
Bill Barnes, Transport Services Manager, VersaCold
"Royal Taxi has an enviable record for customer service. All of our vehicles are like sub-offices of the company - each accepts major credit cards and Interac®."
Spiros Bastas, General Manager, Royal Taxi Inc.
