Professionals in the business services industry are often faced with a common problem: communicating, exchanging and accessing pertinent customer and corporate information while on the road, or working from remote locations. Whether your organization is a small business providing advertising services or a large enterprise in the accounting sector, it is crucial to find new ways of improving customer service and increasing your mobile workforce's productivity. These are important factors in achieving increased revenues and profitability.
Rogers delivers solutions to Business Services companies such as:
- Connectivity
- Collaboration
- Security
Mobile workers can stay connected to the office with remote access to email, internet applications and corporate databases with Rogers connectivity solutions such as Business Portable Internet, Wireless Aircards, and wireless devices such as Blackberrys.
Enable your employees to share ideas, plans and strategies seamlessly and instantly from multiple locations with audio, web or video conferencing from Rogers.
Protect confidential client and corporate information and guard against SPAM and viruses with security solutions customized for your specific business needs.
Cost Savings
- Reduce expenses related to manual processes - save on printing of paper forms and reduce wireless voice charges
- Reduce travel and expense costs enabled with the use of conferencing and connectivity solutions.
- Reduce IT expenses by having better security, firewall and virus protection in place
Increased Revenues
- Improve cash flow by reducing billing cycles through automated order completion and by reducing collection issues as a result of accurate invoicing
- Improve cash flow and provide more accurate billing with real-time data from the field
Productivity Gains
- Maximize field personnel efficiency with the ability to access and update work order information and appointments from the job site
- Save employee time and effort by enabling them to access corporate information remotely
- Reduce costs and achieve higher operating margins
Customer and Employee Satisfaction
- Provide your customers with the convenience of real-time service appointment status and details
- Increase customer satisfaction by responding faster to service level commitments
- Empower mobile workers by giving them the tools they need to perform anywhere, anytime
- Increase customer satisfaction and repeat business by maintaining timely contact with clients and prospects
