Home
  Français   |    Login to
 
For Consumers
For Business
Rogers Video
Investor Relations
Corporate Governance
About Rogers
Phones for Food
Rogers.com secure shopping guarantee
Shopping on Rogers.com is easy, convenient and, more importantly, secure.
Shop with confidence at www.rogers.com. The Rogers.com Secure Shopping Guarantee is our promise to you.

If someone uses your credit card in an unauthorized manner as a result of you shopping on www.rogers.com - through no fault of your own - we'll cover up to $50 Canadian of the charges your credit card company or financial institution doesn't.

To take advantage of the Rogers.com Secure Shopping Guarantee, you must first contact your credit card company or financial institution in accordance with their reporting rules and procedures. Most financial institutions or credit card companies either cover all charges resulting from unauthorized use of your credit card or limit your liability to $50 Canadian.

If you opt to use your Rogers account for payment and someone uses your Rogers account in an unauthorized manner as a result of you shopping on www.rogers.com - through no fault of your own - we'll reverse any fraudulent charges made to your Rogers account.
 Up-to-date Technology Equals Security
Rogers.com uses up-to-date technology to protect your credit card information. All personal information is stored on a secure server. All of your ordering information is encrypted using SSL (Secure Sockets Layer), the industry standard security protocol. Rogers also uses the VeriSign Secure Site Certificate service which together with SSL, enables a 'secure pipe' between your browser and the www.rogers.com server on pages where there is transfer of customer information, so that information travelling between your computer and our servers is secure. VeriSign is currently the leading supplier of secure communications over the Internet today. The Secure Site Certificate is explained in more detail on the VeriSign home page at http://www.verisign.com

We know that technology is constantly changing - and Internet hackers are getting smarter. However, our security systems are regularly reviewed to ensure that our standards are maintained.
 What Keeps My Credit Card Safe?
From the very instant you exchange personal information on www.rogers.com, that information is safeguarded. Personal information you provide to www.rogers.com (e.g. when making a purchase, requesting service or completing an e-Care form) is encrypted for your security while it is being sent over the Internet. All information is then stored behind a series of screening routers and firewall devices - a set of related programs designed to protect your information from unauthorized access. All customer-related data is stored in separate secured database servers, located behind these firewalls. Please refer to our Privacy Policy for further details on how your personal information is used and protected.

So, shop with confidence at www.rogers.com knowing you are protected by the Rogers.com Secure Shopping Guarantee.
Store Locator  |  Contact Us  |  Investor Relations  |  About Rogers  |  Site Map | Privacy Policy  |  Careers  |  Terms & Conditions
© 1995 - 2009 Rogers Communications Inc. 1